I just did a format on my PC and am now currently re-installing steam. However, steam is taking very long to "Extracting Package". It has been 2 hours now and the window is still 'Responding' - i.e. it doesn't say not responding on task manager etc. but it is still "Extracting Package".

Is there a something I am missing here, I re-installed it after it gave me an error about some ".dll" file missing. And now it just hangs on this part of the installation.

  • Do you know which .dll file was missing? And have you tried restarting your computer and attempting the installation again (ie is this a problem that keeps occurring)? – B. S. Morganstein May 16 '17 at 13:16
  • "steamui.dll" - so I just uninstalled, deleted the installer and re-downloaded the installer from steam website. Then installed and now this. It has placed a desktop icon but if I click on it it gets stuck on "Installing Update" whilst the other one says "Extracting Package". Yes I have restarted my laptop and tried again. – Daniel May 16 '17 at 13:25
  • I would try downloading the steamui.dll from a .dll website, and copying and replacing it into the steam folder. Try here dllme.com/dll/files/steamui_dll.html – B. S. Morganstein May 16 '17 at 13:29
  • If I get the error message about the ".dll" file again I will be sure to do this. at the moment though, I have a suspicious feeling that it could be a network issue? – Daniel May 16 '17 at 13:31
  • 1
    Thanks man. Sorted I am in steam, seems it was a memory issue as my CPU was at 98% and my memory at 100%. Time for a new laptop soon. – Daniel May 16 '17 at 13:52

Two possible issues and their fixes:

  1. "steamui.dll missing" - Thanks to B. S. Morganstein; you can download the file at: https://www.dllme.com/dll/files/steamui_dll.html AND Read about the problem here: http://steamcommunity.com/discussions/forum/1/648814845404204770

  2. Low Memory (RAM) - Close all other applications (Foreground and Background) that may be taking up RAM or CPU. This will help the installation process go faster. Be patient as if you have low specs like mine; it can take a couple of hours.

  • No problem! You can also choose your own answer to close the question – B. S. Morganstein May 16 '17 at 14:06

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