Yesterday Rainbow Six worked fine, but today something strange happened. I wanted to surf the shop, and the game won't update, and I get this error saying Update failed, with two options retry and cancel, and everytime when I retry nothing happens. Because of this error, I can't play either.

I tried to do some things, maybe they would work but everything was for nothing, they're listed below.

  • Changing DNS to -

  • Deleting R6 folder on my documents

  • Reinstalling the game

  • Reinstalling Steam and Uplay

  • Resetting pc / internet

  • Running the game with administrator rights

  • Disabling Firewall

1 Answer 1


If you really want to play this game you'll need to get into some trouble:
When I had the same problem, most of the things you tried didn't work for me either. I read that some Windows patches prevent you from playing some games.
Try to reinstall your Windows, then install Uplay/Steam, and finally use your product key to install the game. If that also doesn't work contact Ubisoft.

  • damn man this post is so old ahahah, everything's alright now, I don't remember how i fixed it though, but guess I'll let it open if someone can get a concrete answer
    – sticsk
    Mar 8, 2018 at 21:59
  • No problem I answered it just for answering Mar 9, 2018 at 11:57
  • Do you have any sources you can share about those Windows patches you mention?
    – Joachim
    May 8, 2019 at 9:07

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .