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According to my battle.net account I own StarCraft II: Legacy of the Void. There's a download button for me to get my copy if I want.

However, I'd prefer to download and play it through the Blizzard desktop app. When I install that and go to the StarCraft II section it says it's the "starter edition" and there's a "Try for Free" button.

I cannot see any way to use the client to play Legacy of the Void. There's nothing in the drop-down menu for regions (which I understand is where it was during the beta). There doesn't seem to be any more recent advice for this that I can find.

Is it possible? If so, how?

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  • Are you signed into the same account that you bought SC2:LotV in the Blizzard App?
    – BlueBarren
    Jul 18, 2017 at 17:47
  • @BlueBarren Yes. I've double checked and the # tag is the same. Also, the region of the game on battle.net is listed as "global".
    – Bob Tway
    Jul 18, 2017 at 17:50
  • Why the downvote, please? An explanation would be appreciated?
    – Bob Tway
    Jul 18, 2017 at 17:53
  • Then I recommend contacting Blizzard support if the app isn't treating you like you won the game (only offering for you to play a trial).
    – BlueBarren
    Jul 18, 2017 at 17:53

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I contacted Blizzard support, as suggested. This was their reply.

I apologise for the confusion here, you do in fact own StarCraft 2, but it hasn't yet triggered on the app - to get it to update, just download and play the trial and when you login select a campaign and then log out, it will then correctly show that you own it :)

Having now done this, I can confirm that it works. Seems a bit of a UI oversight but there you go.

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