I got JWTG when I was 10 on my mother's phone, and a few years ago she gave me that phone so I still had JWTG. I'm over 13 now, is there a way I can change the age on my account so I can sign in to Facebook? Thanks in advance


You must contact Tech Support to change the type of account (to Over 13).

Similar solution was found here:


  • Thanks and I did but a robot ANSWERED me saying thanks for being patient and understanding because ludia apparently getting a lot of contacts – Cheesy Potato Jul 12 '18 at 13:51
  • You can contact them using the form on the website so you will not have to wait on the phone for an operator : ludia.helpshift.com/a/jurassic-world-alive – Softability Jul 12 '18 at 13:53
  • Oh lol I contacted them in game – Cheesy Potato Jul 12 '18 at 13:54
  • I couldn't find a form – Cheesy Potato Jul 12 '18 at 13:58
  • NVM I switched to desktop view and it pulled up – Cheesy Potato Jul 12 '18 at 14:01

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