My daughter bought a PS4 Plus subscription last night but was on her fathers profile. Reading rules says no refund. I wondered if she could transfer or just rename his profile to hers because she's the only user? Just trying to solve the issue for her.

1 Answer 1


I'm surprised that you're unable to get a refund for your PS+ subscription. According to the FAQ, you're entitled to a (reduced) refund when you cancel your PS+ subscription.

You can find information on how to request a refund here: https://www.playstation.com/en-gb/get-help/help-library/playstation-plus/playstation-plus/playstation-plus-cancellation-policy-/

Alternatively if you added PS+ via a voucher, you cannot get a refund since the purchase was made outside the PS store.

In that case you can set her dad's account as master account and your daughter's account as a linked/sub.


The linked account will have access to the master accounts PS+ free monthly games and online multiplayer, the only feature that doesn't share over is the online cloud storage for save data backup.

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