TLDR; network sucks, framerate great

The game RENDERS at about 40fps, which is fine, but the players move at about 3 FPS.

I'm certain it's not a framerate issue as I can still look around and it runs at a buttery 45 FPS at all times regardless, but all the other players jolt, it's like they freeze, then skip forward, then freeze, then skip forward. It makes it really hard to enjoy combat. It happens with enemies, and teammates. it's almost as if there's really high packet loss or something. It happens constantly about every half a second.

Voice chat is also distorted and choppy in the game, but not in discord. And as far as I can tell, no other games are affected. They are all buttery smooth networking, but not Apex Legends. It's a nightmare to play. The enemy stops & starts so much I can't fight.

I'm on a wired network connection.

My Data Centers ping looks good (I'm in Los Angeles) enter image description here

My Internet connection is solid enter image description here

nVidia Dump:

NVIDIA System Information report created on: 03/19/2019 17:47:34

Operating System:   Windows 10 Pro, 64-bit
DirectX version:    12.0 
GPU processor:      GeForce GTX 1050 Ti
Driver version:     416.94
Driver Type:        Standard
Direct3D API version:   12
Direct3D feature level: 12_1
CUDA Cores:     768 
Core clock:     1354 MHz 
Memory data rate:   7008 MHz
Memory interface:   128-bit 
Memory bandwidth:   112.13 GB/s
Total available graphics memory:    12261 MB
Dedicated video memory: 4096 MB GDDR5
System video memory:    0 MB
Shared system memory:   8165 MB
Video BIOS version:
IRQ:            Not used
Bus:            PCI Express x8 Gen2
Device Id:      10DE 1C82 62533842
Part Number:        G210 0000


nvui.dll        NVIDIA User Experience Driver Component
nvxdplcy.dll        NVIDIA User Experience Driver Component
nvxdbat.dll        NVIDIA User Experience Driver Component
nvxdapix.dll        NVIDIA User Experience Driver Component
NVCPL.DLL        NVIDIA User Experience Driver Component
nvCplUIR.dll        8.1.940.0       NVIDIA Control Panel
nvCplUI.exe     8.1.940.0       NVIDIA Control Panel
nvWSSR.dll       NVIDIA Workstation Server
nvWSS.dll       NVIDIA Workstation Server
nvViTvSR.dll       NVIDIA Video Server
nvViTvS.dll       NVIDIA Video Server
NVSTVIEW.EXE        NVIDIA 3D Vision Photo Viewer
NVSTTEST.EXE        NVIDIA 3D Vision Test Application
NVSTRES.DLL        NVIDIA 3D Vision Module
nvDispSR.dll       NVIDIA Display Server
NVMCTRAY.DLL       NVIDIA Media Center Library
nvDispS.dll       NVIDIA Display Server
PhysX       09.11.1111      NVIDIA PhysX
NVCUDA.DLL       NVIDIA CUDA 10.0.132 driver
nvGameSR.dll       NVIDIA 3D Settings Server
nvGameS.dll       NVIDIA 3D Settings Server


3DTV Play       

Plenty of RAM:

enter image description here

  • Looking at that datacenter list though, there's some on there with rather high packet loss!
    – Smock
    Commented Mar 22, 2019 at 16:01
  • @smock good point! How do i debug that? Ping seems to return perfectly 100% out of game on cmd console
    – Jonathan
    Commented Mar 23, 2019 at 8:02
  • I'm sure I've seen some people use pingtrace or pingplotter - but unsure if there are free versions ?? They help you identify which server along the route is the problem. Perhaps a node along the way is traffic shaping, or overloaded for bulk traffic
    – Smock
    Commented Mar 24, 2019 at 2:33
  • You know what, it may also be related to dropping larger packets. I have only tested pinging with small packets. I'll try fiddling with some large packet testing tools & report back
    – Jonathan
    Commented Mar 24, 2019 at 4:43
  • Ping should have an option to specify packet size. Ping -l (X)
    – Smock
    Commented Mar 25, 2019 at 7:37

1 Answer 1


That packet loss percentage should have gave it away. It wasn't an issue with Apex Legends. When I finally saw it in another game I knew.

Pings may not show packet loss unless you send large pings! I had packet loss on my network that was invisible until I upped my ping packet size.

For windows open a command prompt and run:

ping -n 30 -l <largevalue> <target>

For largevalue I used 40960 (40k packet)

For target I used the first few IP addresses from tracert google.com

(which was my routers & cable modem). One of the devices further down the chain had terrible packet loss (>60%) for large packets but 0% for small. I fixed it by restarting it but it could also be a cable or something internal that needs replacing.

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