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Why does one of my Pikachu have an evolve option, and the other doesn't? Does this mean that I cannot evolve the other one?

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A rather vague question with no images, however given the timing I'll assume it is to do with the recently released Straw Hat Pikachu. This event Pokemon has been specifically set so that you can't evolve it.

Comment on twitter from Niantic Support

Q: why can't we evolve pikachu in this event?

A: Hello Trainer! Straw Hat Pikachu is a special event Pokémon and hence cannot be evolved into Raichu. Thank you for your question! Let us know if we can help you with anything else. ^DS

Niantic Support Twitter

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    Odd reasoning considering all the other hatted versions could be evolved into Raichu and also hatched as Pichu. – Batophobia Aug 8 '19 at 14:14
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    I thought they would have done this with detective or the ash hat Pikachu since those make sense to stay as Pikachu – Styxsksu Aug 8 '19 at 17:45
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    @OnlineUser02094 that's wrong - all the other hat Pikachu can be evolved – Louise Davies Aug 9 '19 at 14:01
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    Niantic Support isn't well known for accurate information – Kelly Bang Aug 9 '19 at 19:50
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    @andyADD do you have a source? – Pureferret Aug 27 '19 at 10:54

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