I started playing Minecraft a few years back but then quit. Now I'm wanting to play it again but whenever I click on the Minecraft Launcher these messages show up:

The first message

The second message

Can anyone help please?

I have deleted every single trace of Minecraft from my pc and reinstalled it but it still wouldn’t work.

  • Well, did you reinstall the game? Sep 22, 2019 at 9:47
  • Yes I did delete and reinstall the game but it still won’t work.
    – PvPWill
    Sep 23, 2019 at 15:31
  • Try uninstalling both Java (every version), Minecraft, and deleting your .minecraft forlder. Then install the latest version of each (not the .minecraft folder) and run the launcher again. Could you also provide us with some of your computer specs? It's possible that Minecraft is unable to run on your computer at all.
    – Zach K
    Sep 24, 2019 at 20:31
  • Hi @zach, I tried when you suggested and I did not work, it kept showing the same message 😔. My computer has a AMD FX(tm)-4100 Quad-Core Processor, 3.60 GHz. 8 GB RAM and a 64-Bit OS. I was able to play Minecraft on the same computer years ago but now it is suddenly unplayable.
    – PvPWill
    Sep 28, 2019 at 12:20
  • @PvPWill when you uninstall minecraft, what is located at the directory listed in the first image? It's kind of difficult to really pinpoint an exact issue; here's a list of some different things that could be a problem:
    – Zach K
    Sep 28, 2019 at 21:24

1 Answer 1


according to the comments of this link, this is a DNS issue. whatever your network provider/firewall/VPN service is, it's blocking crucial files needed by the Launcher to install. the fix one user used in the aforementioned link is changing your computer's DNS settings to use Google's public DNS server (


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