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After starting GTA V (Xbox One) and after choosing play online I get this message on the screen: "Could not download files from the Rockstar Games service to play GTA Online" , after accepting it it starts to load online again but same message appears. It appeared from one day to an other and can't play now for more than a week, I use cable to connect to internet so it can't be connection issues. What can be the problem?

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  • "I use cable to connect to internet so it can't be connection issues" That is very far from the truth
    – sirreldar
    Jan 28, 2020 at 23:51
  • Okay I mean not wifi that can cause some trouble if the sign is weak, plus other games works fine online
    – Kerk
    Jan 29, 2020 at 8:24
  • Try reinstalling your game. Also, what is your NAT type (Xbox network settings)?
    – theMayer
    Jan 30, 2020 at 15:20
  • My NAT type is set to open, tried changing the DNS settings as well but still the same error
    – Kerk
    Jan 31, 2020 at 8:12

2 Answers 2

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Okay so I managed to go online by using a different network (mobile hotspot) and after switching back to original network it kept working. Probably there was some trouble with my open ports on the original networks router.

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This was an error message that occurred worldwide for all players of GTA Online for about a week, when the servers were shut down due to an unnamed bug in the Casino Heist update/DLC code. The bug was fixed, and GTAO should work normally now (at least until they find another bug...)

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