I've been playing Gears Tactics on Windows 10 via Xbox Game Pass for the last few days. Everything was working fine until it tried to install an update yesterday. The download hung at 246MB out of 2.8GB, with an error code 0x800704c6, message "couldn't connect to the service". I cancelled it, which uninstalled the entire game. When I tried to reinstall, it hung again, at the same place (but now out of a 28GB download).
Things I've tried:
- Reboot the machine
- Repair/reset/uninstall/reinstall the Xbox Beta app
- Run the Windows Store troubleshooter
- Run
wsreset
as admin - Run
sfc /scannow
as admin - Reboot with a clean start (no services/startup apps loaded)
- Install from the Windows Store
- Install from the Xbox Beta app
Is there anything else I can do, short of nuking and reinstalling the OS entirely?
I can install other XGP games (just tried and succeeded with Moving Out), so the problem looks to be specific to this game.