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So I just booted up my PS4 after maybe a month or two of inactivity from it, then noticed I had a pending software update. So then I proceeded to update and install the firmware that was downloading and once it had finnished installing, it failed to restart back to the homescreen. So then after manually booting it back up I get an error su-30746-0 which means "could not find file required for system software update," according to Google. So after trying to find a solution on the internet, I found that there is a simple fix for this and that is to boot it up in safe mode by holding down the power button on the PS4 until I hear two beeps. Once I finally get it in safe mode I'm instructed to plug my controller in via a USB cable and press the PS button however that part doesn't work, So it stays stuck in safe mode with the message "connect a duelshock 4 via USB and press the PS button". When I try to power on my controller it just blinks with a few lights then nothing, so basically im unable to access the safe mode options. I've tested the cables and found that they work, so I've ruled the issue out to be that the PS4 will not communicate with the controllers in anyway. At this point I'm seeing no hope in getting back into my console, so I just thought that maybe someone here can give an alternative solution that I may not already know about. If anyone knows a solution to giving my PS4 its OS back, and getting around this, I'd really appreciate it <3. For the time being, I still have a gaming PC to play fallout 4, skyrim, among us, fallguys, and csgo on so I'm not totally video game deprived, I just wont be apart of that MK 11 DLC that I was strongly anticipating :(

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  • You pressed the PS button while the it was already plugged into the console, right?
    – Penguin
    Nov 12 '20 at 3:16
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Yea but I wasn't using the right USB cable. It needed to be a data transfer capable USB cord. It's fixed now

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