My son bought two US$15 Microsoft XBOX gift cards with his own money (he wants to buy Minecraft). After several hours of unsuccessfully trying to redeem them on a Windows 10 PC, here we are. It seems we repeatedly receive an error message to this effect:
Try that again Something happened on our end. Waiting a bit might help. PUR-UnknownExternalError
We haven't been able to find anything on the internet that helped. Moreover,
- We have made repeated attempts over a period of several hours.
- Our AllowMicrosoftAccountSignInAssistant was already set to 1.
- The App troubleshooter did not seem to shoot the trouble.
- The trouble started again after a PC restart
Anyone have any suggestions?