I'm the admin for a small Minecraft server hosted by Apex Minecraft Hosting. Most of my players can connect fine, but 2 are unable to connect (that I'm aware of). I can get more details from one of them; I was just trying to help the second troubleshoot. They're getting the
io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection refused: no further information error - but only when trying to connect to this server. [Edit: the other player is getting a slightly different error,
Connection timed out rather than
Connection refused] They seem to be able to connect to other servers without issue, so I'm not sure where to start looking. They have the server address correct, the firewall must be fine if they can reach other servers, they're on the whitelist (and would have had a different error message if that was the problem anyway)... what else could be playing up?
The server is lightly modded (1.16.2 Fabric) but fully compatible with the vanilla client, happy to grab more specifics if needed!