I've tried playing Surgeon Simulator 2 on the PC Game Pass, but every time I launch I get the above message. I thought maybe their servers were overloaded, but I've been trying for days now with no luck, while my friends are able to launch successfully every time.
There's lots of reports of this problem in the "app reviews", but none of them suggest any fixes. I clearly am online, since I'm posting this. Is there any way to actually play this game?