Recently I logged into my Steam account, only to find that New World that was 'family shared' with me stopped being available for play.

I know for a fact that no one is playing that game on the original account (my brother hasn't been playing).

Before the 'Purchase' option appeared, I had been playing the game on my account without any issues whatsoever. I've tried some of the suggested actions, such as re-authorizing the account, checking files integrity, resetting Winsock...

Does anyone have any idea on how to fix this/what might have caused this issue?

Update: Amazon has announced a fix!

1 Answer 1


Family sharing was recently disabled for New World.

From Community Manager's post :

Due to the increase of bots, gold sellers, and ban evaders, we decided to disable family sharing November 4, 2021 10:00 AM (in your local timezone).

This decision was not taken lightly and for players who utilize family sharing for a valid reason, we will update this post with instructions for assistance.

That post is now updated:

We have compiled a list of players who used Family Sharing as intended and will grant ownership to those players. Watch for a notice from Steam once this has been completed.

So looks like if your account was not used for any suspicious stuff you could get access back!

  • 4
    God, no. I feared this, although I had not heard about it. Thank you so much!
    – miniplanck
    Nov 7, 2021 at 23:23

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