My son got a PS5 for Christmas and I’ve set him up an online account and profile on the console. Everything I’ve read says that to play a game rated older than his age he can request it.
So far, all we’ve tried is Spider-Man Remastered (which is a download from a code that came with Spider-Man: Miles Morales in case that’s relevant).
I can’t see anywhere he can request this game to be un-restricted, and when he tries to launch the game he only gets this message:
The only workaround I’ve found so far is to temporarily disable parental controls from my own profile but that undoes the next time we switch the console on.
How is this supposed to work? I’ve installed and signed into the PlayStation app on my phone so expected him to request it and I would receive some kind of notification or email.