I'm trying to play PS4 standard Minecraft on multiplayer, but can never connect as I keep getting "unable to connect to world" error.
Now the only reason I can think of for this is that I am not logged into my Microsoft account since it's impossible, because the email for that account got deleted and I forgot the password. I tried setting up another account, but then I get "oops unable to connect, try logging in to your previously connected account". I assume it is referring to the account I've told you about.

What should I do? It's like Microsoft is saying "Oh, seems you found another way to enjoy a game you actually paid for. Not on my watch!".

  • 1
    Welcome to Arqade! This looks like a Microsoft support problem, I don't think we can do anything to help you
    – pinckerman
    Commented May 2, 2022 at 14:06

1 Answer 1


You cannot join multiplayer worlds without being in an account. If you havn't already tried you can submit a help request to Microsoft to try to get your account back, but you'll probably have to get proof you owned the account.

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