I bought a Steam key for some game, but when I add the key to Steam, I'm told that I already own the game. As I think the seller (not Steam itself) sold me a key for the wrong game, I'd like to get some proof of that. How can I see details corresponding to the key?

The game I wanted to buy is "Prey" released in 2006, but I think I got "Prey" released in 2017 (which I already own, from a previous failed attempt to buy the 2006 game). However, without some kind of proof that the key corresponds to "Prey" 2017, it's hard to get a refund.

  • 1
    I think your best bet is contacting the website where the bought the key from
    – Riley
    Dec 29, 2022 at 8:36
  • @Riley I did, the won't budge and state the key is for the correct game.
    – C-Otto
    Dec 29, 2022 at 12:06
  • 1
    @BlueRaja no, I don't care about the "first" part. I'd like to know the game at any point in time, even after attempting to use the key.
    – C-Otto
    Dec 29, 2022 at 12:06
  • 1
    Prey (2006) is not available on Steam, so it's not possible for anyone to be selling Steam keys for it.
    – OrangeDog
    Jan 2, 2023 at 11:34
  • Interesting. cjs-cdkeys.com/de/products/… might be very problematic then.
    – C-Otto
    Jan 2, 2023 at 15:06

1 Answer 1


If you attempt to redeem a key for a game you already own, the "install" dialog should pop up. Installing the game should allow you to disambiguate what game it is for certain.

  • Thanks, that helped. It's indeed the wrong Prey (2017). I'll send the video to the seller to get a refund.
    – C-Otto
    Dec 29, 2022 at 13:37
  • 3
    Why vote to close this as a duplicate and then still answer it?
    – Joachim
    Dec 29, 2022 at 13:56
  • 2
    @Joachim because OP pointed out why this isn't a duplicate. Dec 29, 2022 at 22:25
  • A good time to remind people that close votes can be retracted by opening the dialog again.
    – Schism
    Jan 7, 2023 at 19:40

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