After enabling Offline Mode in Steam (while offline) it restarts and idles at a dialog box "Connecting Steam Account: ..." Relaunching and rebooting the machine does not work. Neither does supplying an internet connection.

I'm unable to

  • Log out / switch user
  • View settings or any other window
  • Take any action except Exit Steam

One solution is to completely redownload and reinstall Steam, but I'm connected using my phone, and I don't want to have to reinstall the client and consume data unnecessarily.

1 Answer 1


I solved this by moving some Steam files into temporary directories. I picked a few tiny files and folders based on their size, paths, names and, most importantly, last changed dates, thus confident that they will be recreated when the app launches:

  • Program Files/Steam/...
    • update_hosts_cached.vdf
    • ssfn<digits>
    • GameOverlayUI.exe.log
    • GameOverlayRenderer.log
    • /config/*
    • /appcache
      • /httpcache
      • /stats
      • appinfo.vdf
      • localization.vdf
      • packageinfo.vdf
    • /userdata/*

The next launch allowed me to log in again. It was probably enough to do /userdata/* (why would .log files have any effect on launch) but I'm not about to experiment with it further. Let me know when you try it out.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .