I bought Mass Effect 2 with some additional DLC content on Steam and setup an account on the Cerberus network.

I have completed the campaign, however I do not notice any of the bonus missions and extras the DLC offered?

I should be able to do the Shadow Broker mission, The Thief, and some other extras.

How do I access them? Have I missed something? I have been looking on Google and some people are saying the DLC is only unlocked if you start a new campaign after completing Mass Effect 2.

Any ideas how to access the content?

2 Answers 2


To install your DLCs, you have to go onto the bioware page and download the installers. Log in and download them here. Steam doesn't handle any ME2 DLC and this is one of the reasons why there have been issues between EA games and Steam.

  • 2
    Actually the page you linked is the purchase page, the download URL is social.bioware.com/user_entitlements.php (once you're logged in). If you haven't already redeemed the DLC codes (ones purchased through Steam should be offered through a Steam popup as you start the game) you can redeem them here social.bioware.com/redeem_code.php
    – GAThrawn
    Commented Jan 21, 2012 at 2:26
  • 1
    All the links in this answer and comment are dead.
    – MGOwen
    Commented May 11, 2018 at 13:02

Download all the DLC installers from here:


You have to run each one (they are installer exe files).

If you have issues activating them see this question: "Communication with the Mass Effect 2 server was interrupted or has timed out" error?

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