Why does Worms Reloaded crash when I try to run it on Windows 7 64 Bit?

Question

I am having problems running Worms Reloaded on Windows 7 64 Bit. I ran the app from Steam. It displays the Team17 logo and then crashes. Why might this be happening?

Crash details:

Faulting application name: WormsReloaded.exe, version: 1.0.0.447, time stamp: 0x4c727c56 Faulting module name: WormsReloaded.exe, version: 1.0.0.447, time stamp: 0x4c727c56 Exception code: 0xc0000005 Fault offset: 0x00216c17 Faulting process id: 0x2b98 Faulting application start time: 0x01cb45a40dbcaf66 Faulting application path: c:\program files (x86)\steam\steamapps\common\worms reloaded\WormsReloaded.exe Faulting module path: c:\program files (x86)\steam\steamapps\common\worms reloaded\WormsReloaded.exe Report Id: b04c443a-b197-11df-a61f-0024e8f19bf1

Answer 1

There is a thread on the steam forums for Vista x64 issues, so this may apply to you. These are the possible solutions they came up with:

• If you have a soundblaster card then disable it and try and run sound either through another soundcard or motherboard integrated sound.
• Create a new file in the worms folder named Local.cfg . Create this file within notepad and then just save it as that name. The file should just contain the following "/nosound".
• Verify the game cache, there may have been an issue with your download. Doing this will check for errors and redownload any files that are corrupt or missing.

Source

Answer 2

This is part of an email from Team17 about some of the common things to try.

Meanwhile, here are a few solutions to the most frequent issues.

• If you are having problems getting the game to launch or you are experiencing random crashes, it might be that the game did not install correctly. Please use Steam’s validation check at least twice because sometimes it can report no problems on its first pass. Verify integrity of game cache
  • Load Steam
  • From the Library section, right-click on the game and select Properties from the menu.
  • Select the Local files tab and click the Verify integrity of game cache... button.
  • Steam will verify the game's files - this process may take several minutes.
  • Once the process is completed, the Check Window will automatically exit.
  • Another reason that your game may be crashing is that you don’t have all the latest directx and video drivers, please check Steam’s support page here: - https://support.steampowered.com/kb_article.php?ref=1093-TEMX-7665
• If you are experiencing sound issues with the game, please try updating your sound drivers. Most people after trying this have reported that it works: - http://www.microsoft.com/downloads/details.aspx?FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3&DisplayLang=en

Please also check the sticky threads on the Worms Reloaded steam forum for the latest news on bug fixes and solutions: - http://forums.steampowered.com/forums/forumdisplay.php?f=941

If after doing these things, your problem is fixed, then please let us know. If your problem still persists then please send us your dxdiag file and the game log file and we will find out why you are still experiencing problems. If you used the default install, you can find the log file here: - C:\Program Files\Steam\steamapps\common\worms reloaded