It took my gold & says the transaction is completed, but the item isnt in my stash or the send to stash area. What happened?

  • Make sure that you've space in your stash. That has happened to me. I do think that you get a message about it though so you might already have tried that. May 23, 2012 at 4:32

2 Answers 2


Sometimes, especially during peak activity on the Auction House, it can take a few minutes for things to appear in the Completed tab. Occasionally I've had good luck getting things to appear here by entering and then leaving the game.

If it's been more than a half hour or so, you might want to post a bug report in the official Bug Report Forums.


This happened to me three times already, so I thought I would add my 2 cents. After every attempt to release the "missing item", what eventually worked was to buy an item of the same type. For me I bought a spear worth 1 million to release the "missing" spear I bought for 22mil

Keen to know if this works for anyone else, or if it was a fluke. The item was missing for almost 3 days until I got this right.

Good luck!

  • 2
    That sounds like confirmation bias; sometimes bought items are just delayed.
    – Frank
    Apr 15, 2013 at 17:07

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