Just bought a new computer and a copy of Skyrim, but the game won't install. After I put the disk into the computer, it makes a really bad rattling noises.

I've tried installing the game using different install disks, but I still have the same problem. I can play normal dvd's and cds just fine. My computer is literally less than 1 week old, all the drivers are up to date etc. I also don't have steam or anything like that installed.

Any ideas?

closed as too localized by user3389, LessPop_MoreFizz, Michel, Jupotter, agent86 Jun 20 '12 at 18:02

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  • 3
    Is it just Skyrim install discs that you are having this problem with? What about other game discs? Do the discs work on other PCs? Have you tried to get a replacement for your DVD drive from the computer vendor, as it sounds like a physical problem with the drive, which we can't really help with? – deutschZuid Jun 20 '12 at 2:22
  • I agree, a rattling noise says that there is something wrong with the drive and/or disc. Nothing software or game related. Tell your PC supplier and see what they say. – Doomsknight Jun 20 '12 at 9:00
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    Its just the skyrim disk. I've installed other games, no probs and have had no problems watching dvds or listening to cds. As soon as a put in a skyrim disk though, the problems start. I'm new to the steam thing, do I need to have steam client installed for the computer the recognise the skyrim disk? I've tried installing steam but I get the win 32 error 5 bug no matter what. I don't think this is meant to be :-/ – Simon Jun 20 '12 at 11:19
  • why the downvotes? – bharal Jun 20 '12 at 11:57

If you are having problems with the Skyrim disc itself and have confirmed that this is not a hardware issue by using other discs in your machine and/or the Skyrim disc in another machine then a possible solution for you is as follows;

  • Install Steam manually from http://store.steampowered.com/
  • Create your Steam account if you do not currently have one
  • Log in to Steam and access your 'Game Library'
  • Click '+ Add A Game' on the Library screen
  • Enter your Skyrim CD key

This should authenticate your copy of Skyrim against Steam, and allow you to download the game via Steam rather than using your installation media.

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