I'm using Windows 7. The problem I face is I have no access to any of these extra keys, nor to the volume wheel.

This is perhaps due the game taking precedence and the Logitech G11 keyboard software being in background and perhaps not having admin rights?

I use the most recent 3.06.109 Logitech G11 driver version.

Anyone know how to resolve it? I especially need the volume wheel controll. Because alt+tab-ing is not always an option, due the game not being able to function again.

  • Do you only experience this problem with one specific game? Which one?
    – badp
    Commented Sep 25, 2010 at 21:58
  • Nope, any game.. Commented Sep 25, 2010 at 22:17

1 Answer 1


One source I found suggests that you need to make sure that the Human Interface Device Access service is running.

Type services.msc into your run command, select the standard tab at the bottom and enable Human Interface Device Access by setting it to automatic and start and you're up and running with volume controls on the G11

I have 64-bit Vista rather than Windows 7 and a G15 rather than a G11, so I can't test your situation on my laptop, but that service is set to run automatically on mine, and I can use my keyboard's volume controls in games (Puzzle Quest 2, for example).

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