I have forgotten my password for Draw Something, so I have followed the instructions to get my password reset and emailed to me and I received a message stating "your password has been sent" but it hasn't come through to my email - it's not in the spam folder either.

It has worked for me in the past using this method. I have deleted the app, restarted my iPhone and then downloaded it again but this hasn't resolved the problem.

Any ideas on how I can reset my password?

  • This might be a silly suggestion but did you try looking in the the spam folder of your email?
    – Dycker
    Aug 8, 2012 at 18:41

2 Answers 2


If you're not receiving an email using the password reset feature in the game, then it might be worthwhile emailing their support directly using the following email address as per this question regarding resetting passwords;


Check your spam inbox. I was having this issue and tried the "forgot password" link several times and finally realized that the messages were being sent to spam. Very annoying and it took a message from Words with Friends to figure it out. They really need to work on this...oh well, disaster averted.

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