I've just installed Batman: Arkham City GOTY from Steam for the first time. Immediately after launching the game I'm getting a "has stopped working" crash, with the details "APPCRASH" for "BatmanAC.exe". Does anyone know how to solve this issue?

System is a Windows Server on a PC which otherwise matches all the system requirements.

Also, I've found this Steam forum post which seems to describe the same problem.

1 Answer 1


I've found the solution here:

  1. Open regedit
  2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\BatmanAC.exe
    • If the last entry, BatmanAC.exe, doesn't exist, just create it manually
  3. Create a new value:
    • Name: DisableExceptionChainValidation
    • Type: DWORD
    • Data: 1 (encoding doesn't matter)

Relaunch the game! :)

  • I have the same problems, but I have Windows 8. The entry in the file was not successful. Do you have a other solution for it?
    – user39535
    Commented Jan 6, 2013 at 16:09

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