I seem to have the same problem as the person who asked Borderlands 2, skin and head problems?. They didn't get any kind of answer that would help me, so I'm going to add more detail:
- I play split-screen co-op, and I'm always the second player. The PS3 only has one account so it's User and User.
- I play Maya, and I have collected customization items before, heads and skins, and opened them. I know for a fact I had the head, Nevermore.
- I know that usually after I use the customization item and go to the Quick Change console, I have a new option to choose from. Like with Nevermore, I can view the new option.
- After I've viewed it and left the console, do whatever, and came back, my new options were gone.
I find this really annoying because the other person playing has all of their options still available. It only seems to be me that loses my options. I've heard about the glitch that turns your Badass points to 0, resets your skills, and gets rid of your new customization options. This might be it because my Badass Points and Rank are 0 even though I'm level 18 and I know I've completed challenges. I still have all my skills, so maybe only the points reset. Is there anything I can do right now?
I want to customize my characters, and you can see how this is obviously causing a problem.