Questions tagged [technical-issues]

Technical support is for questions regarding help with technical problems such as installing or running a game. It is important to note system settings with these sort of questions. Modded Minecraft technical support is off-topic.

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29 votes
5 answers
127k views

I can't play Pokemon GO! What's wrong?

Pokemon GO isn't working at all for me right now. I'm in one of the following circumstances and can't do anything: My game is displaying a "Try Again" message I'm stuck on the Loading Screen When I ...
  • 11.6k
19 votes
2 answers
932k views

How to solve the "io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection refused: no further information" error on Minecraft?

I am getting the following error when I try to connect to a Minecraft server: This is all servers, not just one. The error says: io.netty.channel.AbstractChannel$AnnotatedConnectException: ...
  • 199
6 votes
2 answers
33k views

Username and Password not recognized when logging into Minecraft

We just got a new laptop (ASUS) though we did have a mac. We are trying to log onto Mojang to download Minecraft and it keeps saying, "The username and password are not recognized." We have done ...
17 votes
2 answers
192k views

Is it possible to log back into a Pokemon Go account?

So I had 20+ Pokemon on my account and today when I tapped on the app, it brought me back to the original screen when you first start playing. My friend who signed up tested using my username when she ...
7 votes
5 answers
7k views

Where did the world go?

I was playing on my main world when my laptop ran out of power. I found a charger and woke it up, but Minecraft had crashed. Now, it doesn't appear in the world selection screen! I have verified ...
  • 1,756
31 votes
1 answer
758k views

Failed to Login : Invalid session (Try restarting your game) Minecraft Error

When I try to connect to servers or join up on lan worlds in Minecraft it says "Failed to Login : Invalid session (Try restarting your game)". Multiplayer used to work fine but now keeps coming up ...
  • 311
2 votes
5 answers
13k views

Minecraft Vanilla 1.9 crash with problematic frame ig8icd64.dll

I go to the Minecraft menu and click on singleplayer to test out the 1.9 update. I made a new world (no mods), it said downloading terrain and then it crashes every time (I've tried about 20 times now)...
10 votes
2 answers
103k views

Pokemon Go login issues after update

I downloaded the July 30th update for Pokemon Go and when I open the app I'm prompted to login, But once I login, it redirects me to this page on Cookies:: If I click "Done" in the top left, it ...
  • 2,580
6 votes
1 answer
79k views

Minecraft crashes with "java.lang.IndexOutOfBoundsException" when loading on an older version

Whenever I try to run older versions of Vanilla Minecraft it won't allow me to create or load a world in Singleplayer. If I try, it will start to generate the world, then crash. Error Message: ---- ...
0 votes
2 answers
5k views

java.io.IOException: An existing connection was forcibly closed by the remote host

Upon entering any given minecraft server, after a minute or two I am forced out of the server, and I'm given the following error: java.io.IOException: An existing connection was forcibly closed by ...
  • 11
4 votes
1 answer
11k views

I have encountered some glitch involving an NPC or Quest, how do I fix it?

In playing Skyrim, I encountered: insert something related to an area/quest/NPC not working How do I fix it?
  • 14.4k
3 votes
2 answers
3k views

Minecraft crashes on world load with "java.lang.IllegalStateException: failed to create a child event loop"

On the "Loading World Building Terrain" screen minecraft freezes up and crashes for a minute or two, and then what happens is it crashes. Here is the crash report. ---- Minecraft Crash Report ---- // ...
2 votes
3 answers
8k views

Minecraft crashes with exit code -805306369

My Minecraft crashes randomly whilst I play. For example when I shift-left-click rapidly my game crashes. Also when I start up Minecraft when I click anywhere on the screen, the whole Minecraft tab ...
22 votes
4 answers
121k views

How to force Maximized Fullscreen mode in any game?

I have seen several games that have a video display mode that is windowed with no borders, at the same resolution as the desktop. It's sometimes called "Borderless Windowed" mode, or "Maximized ...
  • 719
7 votes
1 answer
31k views

Skyrim crashes as soon as I boot up into the menu. How do I fix this?

Whenever I boot up Skyrim, it crashes as soon as it reaches the main menu with no dialog or anything. I thought this was related to my using dual monitors somehow, but I disconnected the other monitor ...
  • 21k
3 votes
2 answers
61k views

Minecraft crashes with "EXCEPTION_ACCESS_VIOLATION (0xc0000005)" [duplicate]

I am trying to install Minecraft for the first time. I have tried to uninstall Java and reinstall. I have tried shutting off the firewalls. I do not know what else to try. Anyone have any ideas? I am ...
  • 41
2 votes
0 answers
24k views

Minecraft Forge 1.7.10 keeps crashing as soon as I launch the game with EXCEPTION_ACCESS_VIOLATION (0xc0000005)? [duplicate]

After successfully installing Minecraft Forge 1.7.10 using the Windows Installer, the game crashes as soon as it begins to launch. After crashing, the games screen reads this: [12:09:24] [main/INFO] [...
6 votes
4 answers
117k views

Unable to install Minecraft Java, error code 0x80131509

As said, each time I try to install Minecraft (Java Edition) through the official newest version of the installer on my laptop, it just shows me this error code. I cannot find any information about it ...
3 votes
2 answers
84k views

TV displays Gamecube games in black and white and without sound

I connected my Gamecube to my HDTV using a PS3 composite cable (shown below). However, the image displayed is blurry, in black and white, and without sound. The cable fits perfectly on the analog AV ...
  • 611
14 votes
2 answers
41k views

Minecraft EXCEPTION ACCESS VIOLATION

Update 5 - SOLUTION: I have just realised that this question has become somewhat well viewed (+10,000 views), so I thought I better update it again and say that I have solved the issue. Of course, it ...
  • 278
4 votes
2 answers
14k views

Minecraft Vanilla crash IllegalStateException: Expected BEGIN_ARRAY but was STRING at line 1 column 1?

Whenever I click the icon on my desktop to get to Minecraft, the launcher loads as usual, like it should. But when I click the "Play" button, the launcher goes away, but then comes back saying this: [...
0 votes
1 answer
2k views

Minecraft crashing with message 'Game ended with bad state (exit code -1073740791)'

I've been searching the internet for ages, I've tried reinstalling Minecraft, deleting Java and reinstalling that, even tried using earlier versions of Minecraft but nothing seems to work. Here's ...
  • 21
16 votes
1 answer
7k views

Game Won't Launch from CD

I ordered American McGee's Alice from eBay and it seemed to read just fine when I put it in my computer. The autoplay menu worked correctly and allowed me to install the game, but when I double-click ...
8 votes
1 answer
26k views

I can't get into my field research prize

I finished all my field research tasks last night and attempted to capture Raikou, but ran out of Pokeballs. I fled the capture, assuming I could come back later and do it again once I had collected ...
  • 81
11 votes
6 answers
69k views

Extreme FPS Drop in Counter Strike Global Offensive

Please don't provide answers/suggestions on how I can improve/squeeze out more FPS. I want to know what caused the FPS drop and tearing. Thanks! Yesterday, I noticed a significant FPS drop while ...
13 votes
3 answers
122k views

How can I install a Steam game I bought at retail from the disc?

I bought Modern Warfare 3 at retail, and after putting disc 1 in it installs Steam then asks for the CD key. After that it then starts downloading the game via Steam. I have the disc but it refuses ...
's user avatar
3 votes
2 answers
27k views

GTA V for PC exited unexpectedly

I recently ordered the GTA V PC from Steam and when I finished installing and launch the game. It gave me "Grand Theft Auto V has exited unexpectedly". I tried "safe mod" and every option available, ...
  • 133
6 votes
2 answers
5k views

How can I slow a game down?

I'm trying to play The Binding of Isaac on my laptop, but the game is just running too fast for me. I can slow it down if I unplug my laptop, which I believe throttles my CPU. I'd like to find some ...
  • 118k
3 votes
3 answers
8k views

I teleported too far away and now the game crashes on world load

I'm stuck in Minecraft! I was flying around teleporting myself to random locations to find new biomes to build on. I teleported to 12345678,64,12345678 and it froze. I restarted minecraft and my ...
3 votes
2 answers
69k views

Why won't my ps4 controller connect to my ps4? [duplicate]

I bluetooth paired my ps4 controller to my ps4 just fine. Then i deleted the bluetooth controller account (ps4 controller)off of my ps3. Now no matter what I do my controller won't work for the ps4. I ...
2 votes
3 answers
7k views

Fallout 4 will not get past the initial loading screen

I am attempting to launch either vanilla or modded Fallout 4, but either way, I cannot get past the initial loading screen. It freezes the second the circle in the bottom right corner comes up. ...
  • 2,775
-4 votes
1 answer
4k views

Minecraft Exception Access Violation Problematic Frame ig75icd64.dll [duplicate]

Minecraft keeps closing a whenever I try to play on multiplayer and its keeps saying that I have a file open. Here is the crash report: Completely ignored arguments: [--nativeLauncherVersion, 301] [...
  • 39
253 votes
11 answers
29k views

Why did you have to blow into an NES cartridge to make it work?

Did doing this actually help at all? If so, how?
  • 2,549
12 votes
1 answer
11k views

Why does Minecraft get stuck when javaw.exe reaches 757.356kb of memory use?

Why does Minecraft get stuck when javaw.exe reaches 757.356kb of memory use. Can I remove this limit or is there anything else I can do to solve the problem?
's user avatar
12 votes
1 answer
62k views

How can I get a wired 'Afterglow' Xbox 360 controller to work on PC?

Regular Xbox 360 controllers seem to get picked up by Windows normally and work just fine, the drivers install and there's nothing that I need to configure in Steam or anywhere else, they 'just work'. ...
  • 36.5k
28 votes
3 answers
9k views

My 3DS got wet, what did I lose and what can I recover?

Four days ago my 3DS fell into water while on, when I pulled it out it remained on, quickly I turned it off and dry it with a towel, removed the SD card and game card, and placed it in a bowl with ...
6 votes
1 answer
156k views

Pokemon Go - Will not load or sign in [duplicate]

I do not know what happened. I do not know if it was an update, corruption of data, or whatever. I just cannot get my Pokemon Go to load with my google account any more. I was level 10, with a good ...
8 votes
1 answer
13k views

Connection issues with PS4 Controller on PC

When I connect my PS4 controller to my Windows 10 PC with the USB cable nothing happens. There is no light or anything. Occasionally, my computer says "The last USB device you connected to this ...
  • 81
7 votes
6 answers
21k views

Bioshock has no sound in Windows 7

I just bought a new PC with Windows 7 Home Premium 64-bit. Everything is peachy except Bioshock: it has no sound after the game starts. I've searched on Google but can't find a definitive answer; or ...
5 votes
1 answer
4k views

Command and Conquer 3 exeption in exception handler

I have command and conquer 3 from Origin, but when I try to start it, I get the 'exception in exception handler' error and the game exits. I've tried the Origin launcher fix as well as -runver to ...
5 votes
3 answers
3k views

No wifi connection on DS Lite

I recently switched internet providers (Telenet, in Belgium) and I want to be able to connect my DS Lite to my new router (which they also provided me with). It's a "CPN / SVG6540E" combined router/...
  • 311
4 votes
4 answers
2k views

Why does Minecraft show this crash report about 'BlockEntity' when I try to log into certain servers?

Why does Minecraft say this: Server forgot to send required information to construct BlockEntity It says this when I log into certain servers in 1.10, like Mineplex or Cubecraft.
  • 51
1 vote
2 answers
35k views

Pokemon Go, all progress lost?

I have been using the app for 3 days now. I just opened it up again, and it asked me to sign "up" again with either Google or the Trainer server. So I signed up with the same Google account as when ...
14 votes
1 answer
6k views

Why doesn't Bioshock 2 start from within steam?

My question is similar to but a little different from this one: Bioshock on Steam Hangs on Startup I couldn't find anything in the steam / bioshock forums or troubleshooting manuals about this... ...
  • 321
10 votes
1 answer
9k views

My Blizzard downloader is stuck

So I decided to pre-download Diablo 3 for the release date. My downloader is at 100% and has been for some time. Any idea's on how to unstick it? I tried running the now-complete installer.exe that ...
  • 21.1k
10 votes
3 answers
89k views

I can't connect to a friend's Minecraft server, but none of the usual culprits seem to be the problem

I'm trying to connect to a friend's Minecraft server, but I'm not able to do so. We've double-checked the usual culprits brought up in most Minecraft server tutorials, but we're still not having any ...
  • 2,130
8 votes
1 answer
665 views

Vanilla Minecraft crashes with EXCEPTION_ACCESS_VIOLATION after changing RAM

I changed the RAM in my PC (went from 2x4G to 2x8G). Since then, Minecraft refuses to start, whether I'm running Forge or vanilla. It doesn't always crash at the same point; sometimes before starting ...
8 votes
3 answers
31k views

How can I run GOG's Empire Earth on my Windows 7 x64 system?

I recently purchased Empire Earth Gold Edition from GOG.com. Unfortunately, I've yet to be able to actually play it. System Specs: Make/Model - HP EliteBook 8530p OS - Windows 7 Ultimate x64 SP1 ...
  • 16.8k
7 votes
2 answers
13k views

Using a laptop as the monitor for a console

I'm not sure if this is the right place to ask this but here goes: How can you use the laptop monitor as the visuals for a console? I only have a Wii to test it with. I'm not very good with hardware ...
  • 2,640
6 votes
3 answers
58k views

Why don't files from Xbox 360 show up when USB drive is plugged into computer?

I'm using a Lexar JumpDrive S73 32GB USB flash drive. I've configured it on my Xbox 360 and got a message saying it's compatible and meets the standards, but when I plug in it in my computer no files ...
  • 71