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How do I complete the "Rescue Frank" mission in Dead Island?

I am on the mission where you are in the lab and someone named Frank is surrounded by zombies and you have to save him.

I started it but I died so I went to do another mission. Now when I try to complete this one the doors to get to him are closed and there is no way to open it.

I have completed every other mission and tried everything but it still doesnt work.

What do I do?