Since you can't log into your account, and it looks like you are trying to avoid using a "government issued ID", I'd recommend giving them a call. I've had both good and bad experiences while calling Battle.net/Blizzard. > **North America** > Hours: 10 am - 6 pm Pacific Time, 7 days a week > 1-800-592-5499 [Here is the full list of contact information][1] This was taken from [my answer in another post on arqade][2]. Do note that sometimes they may ask for some personal information. [1]: https://us.battle.net/support/en/article/contact [2]: http://gaming.stackexchange.com/questions/85240/how-can-i-contact-blizzard-support-without-login-to-my-account