45 votes

Selling xbox but want to keep digitally downloaded games

Your games are tied to your xbox live account. When you buy your new Xbox One, you just log in with your account and your games will be available to download again. Before selling your Xbox though, ...
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  • 13.8k
21 votes

How do I cancel my son's Xbox live? His xbox is broken and he put in a wrong email address

http://support.xbox.com/en-GB/billing/xbox-subscriptions/how-to-cancel-xbox-subscription should tell you everything you need to know, assuming you or your son can remember the account details (email/...
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  • 1,096
13 votes

How do I cancel my son's Xbox live? His xbox is broken and he put in a wrong email address

The best bet is to contact Microsoft directly. Even with the wrong email address, you may tell with your credit card number what account to disable. Be prepared however to provide proof: Microsoft is ...
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12 votes
Accepted

Can I play the same game on two different Xbox One consoles with only one Xbox Live Gold account?

Unfortunately, you cannot play on one Xbox Live on two Xbox One's simultaneously. You can only sign in to one Xbox One or one Xbox 360 console at a time. If you try to sign in on a second console, ...
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10 votes

Is Xbox Live required to play Minecraft on Xbox 360?

If you want to play online, you need to have a Xbox Live Gold account, which is a paid subscription. If not, the normal Xbox live (silver) account (which is free) is enough to play singleplayer.
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  • 17.5k
9 votes

2 xbox 360s in one house

Yes, to be able to play online multiplayer at the same time on separate consoles, you will need two separate accounts, each with an Xbox Live Gold membership.
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  • 12.3k
9 votes
Accepted

Any problems when buying used Xbox One game on disk

You will have no problems using the disc. When the Xbox One was first announced, Microsoft introduced a model where newly purchased retail games would be licensed similarly to downloadable titles; ...
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8 votes

Can I get Xbox One Games with Gold if I don't have an Xbox One?

You are able to get the free Xbox One games without the system, assuming you have an Xbox Live Gold account. Go to the Games with Gold page Click the game you wish to "purchase" Select "Buy Now" Log ...
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8 votes

Why does my Xbox keep signing me out?

It sounds like you've refused an Xbox Live Update at some point. You can go into your system options and see if there's an update available. To check for an update on the Xbox 360 you basically ...
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  • 2,114
8 votes

Can I play the same game on two different Xbox One consoles with only one Xbox Live Gold account?

You cannot play on 1 profile with 2 different xboxes at the same time, so you'll need 2 profiles with Gold.
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  • 4,076
8 votes

What will happen if I already own the game and it turns out to be free with Xbox live Games with gold?

Nope. There is no alternative game option. The advantage here is since you actually purchased the game, if you let your gold subscription end, you can still access the game.
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  • 48.5k
7 votes

how to start playing gta 5 online in xbox 360

You need Xbox Live Gold to play games online. If you want to play online, you must pay for Gold.
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6 votes
Accepted

Halo Reach: Can I play on a party without XBox Gold account

Yes you can. If you want to play online, however, you need to play splitscreen and the other player on your console (there is a max of 2 players per console when playing online) has to have Gold ...
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  • 5,655
6 votes

Do I keep my free Games with Gold if I cancel my Xbox Live Gold membership?

just to be clear... this part "Free Games purchased in Games with Gold will still be yours if you cancel gold membership, you can play them offline and with a free membership." is NOT true!! My ...
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6 votes

Do Xbox Live subscriptions stack duration?

When you purchase a new Xbox Live subscription and add it to your account its start date will be the nearest date in the future which you will not currently be subscribed to Xbox Live. So go ahead ...
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6 votes
Accepted

Where can I see my purchase history?

It appears that this can only be done on the consoles. For Xbox 360: Sign in, go to Settings and select Account. Select Download History and then you'll see all of the content that you purchased. ...
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6 votes

Can you play Destiny on the 360 and the One on the same account at the same time?

No. If you try to connect to Destiny on more than one device on an account, you will get the following error message: Error Could not connect to Destiny servers. Please check your network ...
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  • 14.5k
6 votes
Accepted

Why can't I be summoned in Dark Souls 3?

Some things to check: Make sure that you are enkindled. Make sure that your firewall is not blocking the appropriate ports. This is likely not going to be the case, since you have stated that both of ...
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  • 40.1k
5 votes

Do I keep my game progress even if I don't pay for Xbox Live Gold?

Yes, your saved data is separate from the game's code/data. You would still have it unless you manually deleted it yourself.
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  • 1,222
5 votes
Accepted

Xbox Live accounts in family cannot play my games on Xbox One

After speaking to an MS support rep, the issue is that I hadn't designated the new XBox One as my "home" xbox. You need to go into the Settings, then set as home the console you want to share with the ...
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5 votes

Gears of War 4 Split Screen Hordes?

Splitscreen is supported in all the coop modes for Gears of War 4 and even online. You should not need a second Xbox Live account. I've never seen a game do that for splitscreen. Usually, the ...
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  • 48.5k
5 votes

Multiplayer Xbox One - Xbox 360

You can't play cross platform with the exception of the Xbox One running select backwards compatible games that were downloaded. To that extent, it won't matter if you have separate accounts or not ...
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  • 48.5k
5 votes
Accepted

Xbox Arcade Games subscription requirements

On the Xbox 360 you are able to purchase games without having a gold subscription, of course you do require internet to be able to purchase and install the game. Once you have the game downloaded you ...
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  • 6,174
5 votes
Accepted

Can you play games between physical and online platforms (eg. Xbox Live & Xbox can play with PC & Steam)?

No you can't, Borderlands 3 does not support cross play between PC and console. Whether the copy of the game is physical or digital makes no difference, what matters is the platform. So any players ...
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  • 6,471
4 votes

How can I recover my gamertag?

Gamertags are not stored on the console, so it should still be available. To be sure you can try logging into the xbox website. There is many ways to recover your gamertag if you forgot the login ...
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  • 22.3k
4 votes

Do Xbox Live subscriptions stack duration?

Yes, buying more Xbox live does 'stack' as you thought. When you have 3 months left of Xbox live and you buy a year more, you now have 1 year and 3 months left. It is also always consecutive and ...
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  • 4,925

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