45

Your games are tied to your xbox live account. When you buy your new Xbox One, you just log in with your account and your games will be available to download again. Before selling your Xbox though, you should reset it to factory defaults to remove any private information. You can do it by following these steps: Open the Settings application Scroll down to ...


21

http://support.xbox.com/en-GB/billing/xbox-subscriptions/how-to-cancel-xbox-subscription should tell you everything you need to know, assuming you or your son can remember the account details (email/gamertag and password) used. The relevant section is below: In a browser, sign in to the Services & subscription page with the Microsoft account that is ...


13

The best bet is to contact Microsoft directly. Even with the wrong email address, you may tell with your credit card number what account to disable. Be prepared however to provide proof: Microsoft is known for their poor customer service. They may also provide tips to find the email address linked to the credit card


12

Unfortunately, you cannot play on one Xbox Live on two Xbox One's simultaneously. You can only sign in to one Xbox One or one Xbox 360 console at a time. If you try to sign in on a second console, you'll be asked whether you want to sign out from the first console. If you respond yes, your account will be immediately signed out of the first Xbox One ...


10

If you want to play online, you need to have a Xbox Live Gold account, which is a paid subscription. If not, the normal Xbox live (silver) account (which is free) is enough to play singleplayer.


9

No, you can't voice chat between Xbox One and 360. There was a Q&A session with Microsoft on IGN in August when this was confirmed: Is there cross-console Party Chat? i.e. since it’s all “Xbox Live,” can people on Xbox 360s Party Chat with their friends on Xbox One? WHITTEN: For a variety of technical reasons – including the sound quality ...


9

Yes, to be able to play online multiplayer at the same time on separate consoles, you will need two separate accounts, each with an Xbox Live Gold membership.


9

You will have no problems using the disc. When the Xbox One was first announced, Microsoft introduced a model where newly purchased retail games would be licensed similarly to downloadable titles; you wouldn't need the disc to play if installed, and you'd be able to download and play the game with your Live account on any Xbox One console. However, this ...


8

You are able to get the free Xbox One games without the system, assuming you have an Xbox Live Gold account. Go to the Games with Gold page Click the game you wish to "purchase" Select "Buy Now" Log in, if prompted Double check that screen says "Free" (see image below) Click "Confirm" Note: I do not own an Xbox One, nor have I ever had my account used on ...


8

It sounds like you've refused an Xbox Live Update at some point. You can go into your system options and see if there's an update available. To check for an update on the Xbox 360 you basically force a new Xbox Live connection: Press the Guide button (center logo button), bringing up the pop-up menu Go to Settings Select System Settings Select Network ...


8

You cannot play on 1 profile with 2 different xboxes at the same time, so you'll need 2 profiles with Gold.


8

Nope. There is no alternative game option. The advantage here is since you actually purchased the game, if you let your gold subscription end, you can still access the game.


7

You need Xbox Live Gold to play games online. If you want to play online, you must pay for Gold.


6

just to be clear... this part "Free Games purchased in Games with Gold will still be yours if you cancel gold membership, you can play them offline and with a free membership." is NOT true!! My account just expired and I was unable to play any of my "free" games. It said I had to renew my gold membership to play them. I renewed and they were available again....


6

Yes you can. If you want to play online, however, you need to play splitscreen and the other player on your console (there is a max of 2 players per console when playing online) has to have Gold account. You will play as a Guest (not with your account). If you want to play offline it's ok to create up to four splitscreen matches. Summary: Someone in your ...


6

It appears that this can only be done on the consoles. For Xbox 360: Sign in, go to Settings and select Account. Select Download History and then you'll see all of the content that you purchased. http://support.xbox.com/en-US/xbox-360/downloadable-content/redownload-content For Xbox One: From the Home screen, select My Games and Apps. Then scroll to the ...


6

When you purchase a new Xbox Live subscription and add it to your account its start date will be the nearest date in the future which you will not currently be subscribed to Xbox Live. So go ahead and add more time, it won't overlap your current time so you won't waste money.


6

No. If you try to connect to Destiny on more than one device on an account, you will get the following error message: Error Could not connect to Destiny servers. Please check your network configuration and try again. For more information on resolving this issue visit help.bungie.net and search for error code: weasel You will get this error message on ...


6

Some things to check: Make sure that you are enkindled. Make sure that your firewall is not blocking the appropriate ports. This is likely not going to be the case, since you have stated that both of you can connect to other players online. Check that you have not been soft banned. You can check this by using the Way of the White Circlet (again, this is ...


5

The simple answer is, yes. The Xbox One has many features that require more bandwidth such as video and music streaming (as most content is served in higher resolution). However, these services are not required to game. Services such as chat might require higher bandwidth but only marginally as Codec's, what is used to encode and decode the voice before ...


5

Yes, your saved data is separate from the game's code/data. You would still have it unless you manually deleted it yourself.


5

After speaking to an MS support rep, the issue is that I hadn't designated the new XBox One as my "home" xbox. You need to go into the Settings, then set as home the console you want to share with the family. After that, any user using my "home" XBox (whether my family or not) can use all my DLC and Gold games.


5

Splitscreen is supported in all the coop modes for Gears of War 4 and even online. You should not need a second Xbox Live account. I've never seen a game do that for splitscreen. Usually, the second player assumes the first players name with a number in parentheses next to it indicating which player they are.


5

You can't play cross platform with the exception of the Xbox One running select backwards compatible games that were downloaded. To that extent, it won't matter if you have separate accounts or not if the game isn't backwards compatible for the Xbox One. But yes, you can share gold across multiple users as this states: Multiple members of a household ...


5

On the Xbox 360 you are able to purchase games without having a gold subscription, of course you do require internet to be able to purchase and install the game. Once you have the game downloaded you are free to play the game no matter what happens to the internet connection. The only exception being of course playing games online multiplayer which of course ...


5

No you can't, Borderlands 3 does not support cross play between PC and console. Whether the copy of the game is physical or digital makes no difference, what matters is the platform. So any players on PC can play with each other but not with Xbox or PS4 and each of the those consoles can play with other players on there respective platforms only. Cross ...


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