Skip to main content
45 votes

Selling xbox but want to keep digitally downloaded games

Your games are tied to your xbox live account. When you buy your new Xbox One, you just log in with your account and your games will be available to download again. Before selling your Xbox though, ...
Elise's user avatar
  • 13.8k
21 votes

How do I cancel my son's Xbox live? His xbox is broken and he put in a wrong email address

http://support.xbox.com/en-GB/billing/xbox-subscriptions/how-to-cancel-xbox-subscription should tell you everything you need to know, assuming you or your son can remember the account details (email/...
sequoiad's user avatar
  • 1,096
13 votes

How do I cancel my son's Xbox live? His xbox is broken and he put in a wrong email address

The best bet is to contact Microsoft directly. Even with the wrong email address, you may tell with your credit card number what account to disable. Be prepared however to provide proof: Microsoft is ...
Beltaine's user avatar
  • 233
12 votes
Accepted

Can I play the same game on two different Xbox One consoles with only one Xbox Live Gold account?

Unfortunately, you cannot play on one Xbox Live on two Xbox One's simultaneously. You can only sign in to one Xbox One or one Xbox 360 console at a time. If you try to sign in on a second console, ...
Wondercricket's user avatar
8 votes

Can I play the same game on two different Xbox One consoles with only one Xbox Live Gold account?

You cannot play on 1 profile with 2 different xboxes at the same time, so you'll need 2 profiles with Gold.
Riley's user avatar
  • 4,116
8 votes

What will happen if I already own the game and it turns out to be free with Xbox live Games with gold?

Nope. There is no alternative game option. The advantage here is since you actually purchased the game, if you let your gold subscription end, you can still access the game.
Timmy Jim's user avatar
  • 55k
6 votes
Accepted

Why can't I be summoned in Dark Souls 3?

Some things to check: Make sure that you are enkindled. Make sure that your firewall is not blocking the appropriate ports. This is likely not going to be the case, since you have stated that both of ...
Ben's user avatar
  • 41.4k
5 votes

Gears of War 4 Split Screen Hordes?

Splitscreen is supported in all the coop modes for Gears of War 4 and even online. You should not need a second Xbox Live account. I've never seen a game do that for splitscreen. Usually, the ...
Timmy Jim's user avatar
  • 55k
5 votes

Multiplayer Xbox One - Xbox 360

You can't play cross platform with the exception of the Xbox One running select backwards compatible games that were downloaded. To that extent, it won't matter if you have separate accounts or not ...
Timmy Jim's user avatar
  • 55k
5 votes
Accepted

Xbox Arcade Games subscription requirements

On the Xbox 360 you are able to purchase games without having a gold subscription, of course you do require internet to be able to purchase and install the game. Once you have the game downloaded you ...
Ramirez's user avatar
  • 6,262
5 votes
Accepted

Can you play games between physical and online platforms (eg. Xbox Live & Xbox can play with PC & Steam)?

No you can't, Borderlands 3 does not support cross play between PC and console. Whether the copy of the game is physical or digital makes no difference, what matters is the platform. So any players ...
Colin's user avatar
  • 6,592
4 votes
Accepted

Games with Gold on Xbox One only?

Each month there are four free Games With Gold games, it used to be that two were for Xbox 360 only and two were for Xbox One only, but with the introduction of backwards compatibility on Xbox One, ...
EndorEwoksFC's user avatar
4 votes

What happens to the digital games and xbox gold live account if I want to buy new xbox or my xbox is dead?

If you login with same account on the new Xbox you buy, you should be able to access all your games and your xbox live subscription. Those things are tied to your account, not your console.
ave's user avatar
  • 19k
4 votes
Accepted

Is there anyway to pre-download a game Xbox One

There is no direct way to do what you want. However, if a game has a trial download, you might be able to download that, and when you go to purchase the game, it will use the files already downloaded ...
Timmy Jim's user avatar
  • 55k
4 votes
Accepted

XBOX One - Microsoft Family Accounts

First things first, there are, yes you correctly summarized, three things that matter and that are separate. Your Microsoft account which you used with your mail ([email protected]) and which bought ...
Eric's user avatar
  • 2,850
3 votes

Can I still create an account on Xbox Live for the Classic Xbox?

Answering this old question for the curious. Although the other accepted answer is still valid, Microsoft indeed turned Xbox Live off and you'll not be able to connect to official servers anymore. ...
CodeAsm's user avatar
  • 86
3 votes

Having problems trying to start a Realms subscription with Minecraft Windows 10 Edition

I've just done this for my two kids - it took a while to work out! I set all the options for Xbox Live for the two accounts to 'Allow Friends'. That wasn't enough. I also had to go to the Xbox One ...
Justin's user avatar
  • 31
3 votes

Xbox 360 not logging in correctly

You may have changed your Live account password in those years, and possibly on some Microsoft website (i.e. not from your xbox). Changing your Live account password online allows you to do things ...
Mathieu Guindon's user avatar
3 votes
Accepted

What does the "Console Check" page do on enforcement.xbox.com?

The main purpose of this tool is to check if a console is banned. This may be handy if you were to attempt to purchase a second hand console. Their FAQ page states this: If you have purchased or ...
Timmy Jim's user avatar
  • 55k
3 votes
Accepted

Do I need to manually redeem Games with Gold titles, or are they automatically added to my library?

No, they won't be added automatically. You'll have to redeem them to add them to your account. I'm not entirely certain as for the reason behind this, but I heard it's to avoid complaints if some ...
Nolonar's user avatar
  • 44.9k
3 votes
Accepted

Do I need an active gold subscription to play the 360 "games with gold" on Xbox One?

Do I need an active gold subscription to play the 360 “games with gold” on Xbox One? No, you don't. I just tested it with Dead Space, Far Cry 3: Blood Dragon, and Red Faction: Armageddon among others ...
Nolonar's user avatar
  • 44.9k
3 votes

Why isn't parental controls blocking gameplay on days it should be blocked?

4 things could have happened They know your password and changed the settings You could have not hit save so when it turned off it got deleted They didn't play,they may have watched Youtube or ...
Malachi Coleman's user avatar
3 votes
Accepted

Ask for pin when switching profiles on XBox-one?

There is no way to prompt a pin when switching profiles. You only need to input your pin when you sign in and since you already signed in so they could use your account, you wouldn't need to put your ...
Robbie's user avatar
  • 3,780
3 votes

Is GTA V Free with Xbox Live Gold on Xbox One S?

GTA: V is an Xbox One game, and therefore, is able to be played on an Xbox One S. Unfortunately, GTA: V is not available through Xbox Live Gold. It is only available with 'Game Pass', offered as a ...
Robotnik's user avatar
  • 38k
3 votes

How many suspensions can you get before you're banned from Xbox?

Microsoft's official policy is: We may permanently suspend your profile if we can no longer trust it due to a severe violation or if our attempts to correct repeated negative behaviors are ...
sirreldar's user avatar
  • 828
2 votes

What is the format for Xbox LIVE member profile URLs?

The new format is https://account.xbox.com/en-us/profile?gamertag=gamertag. It still requires a login but after that the format works.
Fynn Becker's user avatar
2 votes
Accepted

Do I keep my free Games with Gold if I cancel my Xbox Live Gold membership?

From the Games with Gold for Xbox FAQ: What happens to my Games with Gold games if I cancel my Xbox Live Gold or Xbox Game Pass Ultimate subscription? On Xbox One, you’ll no longer be able to access ...
JamesGecko's user avatar
  • 1,573
2 votes

When playing 2 player on one Xbox and connected to Xbox live is there anyway to use two headsets?

No. To be able to chat in a party, you need to be signed in with an Xbox Live account. On Xbox One, you need to have a Gold subscription to chat in a party. On the Xbox 360, you can only chat one-to-...
Eric's user avatar
  • 2,850
2 votes
Accepted

Multiple players on Xbox Minecraft Online game when only one has Xbox Live?

I do believe this is possible. If you sign in with the account that has gold on "xbox B" and set it as your home xbox, then actually play with the gold account on "xbox A", everybody should be able to ...
RianBattle's user avatar
2 votes
Accepted

Downloading an Xbox One profile to an External Hard Drive

No. Microsoft removed this possibility on the Xbox One due to the Xbox 360 Mass Profile Modding, and they typically don't take up more than 16 MegaBytes of space for a 1 000 000 G Player. Xbox One ...
x otikoruk x's user avatar

Only top scored, non community-wiki answers of a minimum length are eligible