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I can pick up items in pokestop and catch pokemon. But when I approach the Gym, I can never use the Gym. It seems that the game will push me out of the range of the Gym. Can any one tell me why?

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    You need to be within range of the game. The game does not simply push you out of range.
    – TwentyCharMax
    Commented Jul 23, 2016 at 3:09
  • Are you level 5 yet?
    – Kevin Tian
    Commented Jul 23, 2016 at 3:17
  • Your GPS position is too inaccurate. Check your device's GPS settings to a more accurate way.
    – dly
    Commented Jul 23, 2016 at 8:23
  • Yes. I have reached lvl 5. I have setting my Gps as High accuracy. But this still happens. I am pretty sure that I stand right under the building which is Gym in the game, but in the game it shows 'This gym is too far away'
    – Hazai Zhang
    Commented Jul 23, 2016 at 15:10
  • Try going to another gym if you can. It may be that the GPS signal is weak around that area.
    – Sync
    Commented Jul 25, 2016 at 19:07

3 Answers 3

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I've found that occasionally GPS data will be terrible around one particular Gym, causing it to fail to load. I had this problem a lot during launch but it should be a lot better now. You can always try restarting your device as well just in case.

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Besides early server issues, the problem could be due to weak cellular signal. With weak signal, your phone cannot reliably communicate with the server. I have seen this occur with gyms, pokestops, and pokemon.

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Is your gym inside a big building? If it is, the GPS signal will likely be blocked. So your trainer location will be too inaccurate inside. If it is more serious, you can't even play.

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