I'm trying to play "Batman: Arkham Asylum". I bought it on Steam and haven't played it yet. I downloaded it and, apparently, it was successfully installed.

However, every time I try to start the game I get a message box stating D3DERR_NOTAVAILABLE.

I'm running Windows 8.1 (when I installed the game, I had Win8, but I never started the game. Last night I updated to Win8.1 and then tried to run the game). I have all Windows Updates installed. I have Direct X 11 installed.

I'm trying to play "Batman: Arkham Asylum". I bought it on Steam and haven't played it yet. I downloaded it and, apparently, it was successfully installed.

However, every time I try to start the game I get a message box stating D3DERR_NOTAVAILABLE.

I'm running Windows 8.1 (when I installed the game, I had Win8, but I never started the game. Last night I updated to Win8.1 and then tried to run the game). I have all Windows Updates installed. I have Direct X 11 installed.

However, every time I try to start the game I get D3DERR_NOTAVAILABLE.

I'm running Windows 8.1 (when I installed the game, I had Win8, but I never started the game. Last night I updated to Win8.1 and then tried to run the game). I have all Windows Updates installed. I have Direct X 11 installed, here's the dxdiag logs.

These are the entire contents of the message box:

---------------------------
Message
---------------------------
Result failed 
 at e:\Projects\Amadeus\AA\Game\UnrealEngine3\Development\Src\D3D9Drv\Src\D3D9Device.cpp:818 
 with error D3DERR_NOTAVAILABLE



QA_APPROVED_BUILD_OCTOBER_2008 198408 23-01-2010 21:41.02 FMOD: 42200/42200 Game

RaiseException() Address = 0x77055ae8 (filename not found) [in C:\WINDOWS\SYSTEM32\KERNELBASE.dll]

CxxThrowException() Address = 0x74b08e89 (filename not found) [in C:\WINDOWS\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.8428_none_d08a11e2442dc25d\MSVCR80.dll]

GetOutermost() Address = 0x5ee4e1   (filename not found) [in C:\Program Files (x86)\Steam\steamapps\common\Batman Arkham Asylum GOTY\Binaries\ShippingPC-BmGame.exe]

GetOutermost() Address = 0x630fd5   (filename not found) [in C:\Program Files (x86)\Steam\steamapps\common\Batman Arkham Asylum GOTY\Binaries\ShippingPC-BmGame.exe]

GetStackOwnerClass() Address = 0xea52bf   (filename not found) [in C:\Program Files (x86)\Steam\steamapps\common\Batman Arkham Asylum GOTY\Binaries\ShippingPC-BmGame.exe]

VulkanSteamOverlayProcessCapturedFrame() Address = 0x5e10d37b (filename not found) [in C:\Program Files (x86)\Steam\gameoverlayrenderer.dll]

VulkanSteamOverlayProcessCapturedFrame() Address = 0x5e10d383 (filename not found) [in C:\Program Files (x86)\Steam\gameoverlayrenderer.dll]

VulkanSteamOverlayProcessCapturedFrame() Address = 0x5e10d6cc (filename not found) [in C:\Program Files (x86)\Steam\gameoverlayrenderer.dll]

VulkanSteamOverlayProcessCapturedFrame() Address = 0x5e105b37 (filename not found) [in C:\Program Files (x86)\Steam\gameoverlayrenderer.dll]

VulkanSteamOverlayProcessCapturedFrame() Address = 0x5e0f5a6e (filename not found) [in C:\Program Files (x86)\Steam\gameoverlayrenderer.dll]

VulkanSteamOverlayProcessCapturedFrame() Address = 0x5e0f7b6d (filename not found) [in C:\Program Files (x86)\Steam\gameoverlayrenderer.dll]

VulkanSteamOverlayProcessCapturedFrame() Address = 0x5e100549 (filename not found) [in C:\Program Files (x86)\Steam\gameoverlayrenderer.dll]

VulkanSteamOverlayProcessCapturedFrame() Address = 0x5e0f5afb (filename not found) [in C:\Program Files (x86)\Steam\gameoverlayrenderer.dll]

OverlayHookD3D3() Address = 0x5e0db0ce (filename not found) [in C:\Program Files (x86)\Steam\gameoverlayrenderer.dll]

GetOutermost() Address = 0x740063   (filename not found) [in C:\Program Files (x86)\Steam\steamapps\common\Batman Arkham Asylum GOTY\Binaries\ShippingPC-BmGame.exe]

OverlayHookD3D3() Address = 0x5e0c4755 (filename not found) [in C:\Program Files (x86)\Steam\gameoverlayrenderer.dll]

GetStackOwnerClass() Address = 0xea6c70   (filename not found) [in C:\Program Files (x86)\Steam\steamapps\common\Batman Arkham Asylum GOTY\Binaries\ShippingPC-BmGame.exe]

Address = 0x8876086a (filename not found) 

GColor::GetHSI() Address = 0x211e960  (filename not found) [in C:\Program Files (x86)\Steam\steamapps\common\Batman Arkham Asylum GOTY\Binaries\ShippingPC-BmGame.exe]

GColor::GetHSI() Address = 0x211e908  (filename not found) [in C:\Program Files (x86)\Steam\steamapps\common\Batman Arkham Asylum GOTY\Binaries\ShippingPC-BmGame.exe]

GColor::GetHSI() Address = 0x211e908  (filename not found) [in C:\Program Files (x86)\Steam\steamapps\common\Batman Arkham Asylum GOTY\Binaries\ShippingPC-BmGame.exe]


---------------------------
OK   
---------------------------

However, every time I try to start the game I get a message box stating D3DERR_NOTAVAILABLE.

I'm running Windows 8.1 (when I installed the game, I had Win8, but I never started the game. Last night I updated to Win8.1 and then tried to run the game). I have all Windows Updates installed. I have Direct X 11 installed.