From patch note :

Hero Level Progression Rewards  

Hero progression rewards have also received significant changes, and can be earned at the following milestones:

  • Hero level 5: Hero Portrait
  • Hero level 15: Master Hero Portrait
  • Every 5 Hero levels: 500 Gold
  • Every 10 Hero levels: Hero-specific Loot Chest

Hero-specific Loot Chests are guaranteed to drop at least one item that’s usable by the Hero who earned it.

What if I reroll one of those chest ? Will the Hero-specific reward be rerolled too ?
Outcome will be :
A/ Another hero specific reward ?
B/ Anything else ?

1 Answer 1


Yes, just like if you re-roll a Rare chest you're guaranteed to get at least one Rare item from the chest. Same with Epic and Veteran chests too.

Just keep in mind that "hero-specific" loot also includes that hero's emoji packs, sprays, and voice lines, so you won't necessarily get a skin out of your chest.

  • Actually, one of my friends rerolled a character-specific chest twice. The first re-roll didn't have a character specific re-roll while the second did.
    – Powerlord
    May 8, 2017 at 3:11
  • 3
    A reroll should just generate a new chest of the same type. Maybe your friend won something hero-specific but trivial (like the hero's emoji pack) or something they already had and saw the shard banner?
    – Troyen
    May 8, 2017 at 5:19
  • So if I understand, reroll forfait the hero-specific quality of that chest and turn it into any other chest ?
    – Okami
    May 8, 2017 at 12:41
  • @Okami No, it creates a new hero-specific chest for your hero.
    – Troyen
    May 9, 2017 at 7:06
  • @Powerlord if true that is a bug and should be reported
    – Shiv
    May 16, 2017 at 0:25

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