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I am having problem with the skins and head customization. I have got new heads and skins that are universal (like the Minecraft) and one's for my class and even unlocked heads. It says I unlocked it but everytime I go to change my skin/head, the items don't show up on the list. How can I fix this?

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    It will be skins for vehicles. I thought I unlocked a few character skins but I was mistaken :p
    – user33477
    Commented Sep 24, 2012 at 9:00
  • @Anderson256 Seconded - I didn't notice at first but it tells you on the item description what the skin is for, e.g. Bandit Technical (vehicle) or Commando (class-specific). OP, are you sure you unlocked skins/heads for your class?
    – Alex
    Commented Sep 25, 2012 at 14:02
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    It is also worth noting that "universal" skins are not so - for example, the Minecraft head is not universal; there is a Maya Minecraft head, an Axton Minecraft head, etc. Commented Oct 2, 2012 at 12:56

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They are an item that needs to be activated inside your inventory. And then they show up in the customize menu.

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    I do thats why they say they are "unlocked" for customize menu.
    – user33428
    Commented Sep 23, 2012 at 15:34

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