I have just loading up Fifa 13 and after signing in I have been greeted with the following message:

We're sorry but you are not permitted to register an Online Pass which is required to access all online features. For more information, visit easports.com/onlinepass

There was no issue when I was playing this a few days ago, and now it wont let me access any of the online features.

What is going on? and what can I do to fix it?

NOTE: I have already redeemed my Online Pass and have played online many times before already

1 Answer 1


OK, I seem to have fixed the issue..

I went into the PSN store (not sure if this was a PSN specific issue or not to begin with) and they have radically changed the layout. Again, I am not sure if this was part of the problem is or just a coincidence. But I re-downloaded the Online Pass and started the game again and now the problem is gone.

For anybody else with this issue, I would suggest just trying to re-download the Online Pass

  • There seems to be some problem with the code verification, since every time I restart the game I need to re-download the code, and it usually works only after a few tries. Clearing the game data did not seem to have an effect. This is in Germany, and there might be some regional differences, I guess. Nov 24, 2012 at 8:32

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .