Today I am on the last day of the field-research quests.

I have already collected about 8 stamps today but I still cannot receive the reward: nothing happens if I click on the big orange button.

If I close the window it jumps back to "You need 1 more stamp to receive ....". I already tried to disable / enable WiFi and to restart the game multiple times, with no effect.

Anyone got an idea what could I do ?

  • First things that comes to mind is that you are not really on the last day of the field research. Is there a big button with Claim rewards? – Mathias711 May 14 '18 at 11:41
  • @Mathias711 I am sure ! I even get the message from the Professor that I've just cleared everything. Then the big orange button comes up (half the screen), but when I press it nothing happens. – Felix D. May 14 '18 at 11:44
  • 2
    It's worth a shot, but is your Pokemon storage full? This reddit posts states you can't claim research rewards if your Pokemon storage is full – Wondercricket May 14 '18 at 15:54
  • 1
    @Wondercricket that was just it ... Did not thought about that :D If u want to post this as an official answer please go for it ! – Felix D. May 15 '18 at 5:54

Based on the discussion within the comments, it would appear your storage is full. According to this reddit post, you are unable to collect field research rewards with a full inventory. It would be safe to assume this accounts for both Pokémon Storage and Item Storage.

The solution to this is to transfer Pokémon and/or drop items to make room for your rewards.

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protected by Community Aug 24 '18 at 4:20

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