I'm trying to play Star Wars: The Old Republic, but upon launching the game my screen turns green after the loading screen, and stays like that for minutes with no signs of anything changing. What can I do to resolve this? I'm on Windows 10 with an AMD Radeon RX 570. I've tried updating my drivers to the latest version available, deleting client_settings.ini, using DXVK, verifying the game through Steam, and manually installing DirectX 9.0c. None of this helped.

1 Answer 1


I was able to resolve this issue by editing client_settings.ini and changing the NativeWidth, NativeHeight, Width, and Height fields. My monitor is 1920x1080, but for some reason both width values (NativeWidth, Width) were set to 3840 and both height values (NativeHeight, Height) were set to 2160 (i.e. a resolution of 3840x2160). Setting both height values to 1920 and both width values to 1080 and then saving my changes made the game start up properly.

client_settings.ini can be found by pressing Windows + R, then entering %localappdata%\swtor\swtor\settings in the window that opens and pressing enter. This should open a folder containing client_settings.ini.

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