I recently began having this issue where the controller turns itself off after being on and connected for 3-4 seconds and I have had this controller for 4 months now. I don't think it's a battery issue but the controller works fine when it's being plugged in (USB).

I have tried updating the firmware using the Xbox accessories app but it says I am not assigned and I need to plug it in to configure the controller.

Can this be solved? Thanks!

  • 1
    Your reason for your conclusion of "it cannot be the battery problem" tells me it is a battery problem. Why would you think it working via USB power means the battery is working?
    – Nelson
    Commented Mar 18, 2018 at 14:27

2 Answers 2


Answering to an old thread because this is one of the top hits for this issue.

For me the issue was caused by Geforce Experince and Steam. Controller stayed on if Steam was closed when turning it on. In order to fix it:

  1. Disable all sharing and overlays from Geforce Experience

  2. (I also disabled Steam overlay, I am not sure if it was necessary)

  3. Restart Steam


Try turning off the device association service. It worked for me

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