While using a Beats Studio3 headphones on the Afterglow Controller, it gets automatically disconnected (not physically... lol) or unrecognized by the controller, then I unplug & plug again (only works again with the controller-cable)
While talking with people on a party chat, I can’t hear anything whether In game or in chat, except that I can still talk and they hear me, so only the mic works. 🤔
This didn’t happen when I started to use these headphones on the controller, but I realized that I had usually done something that might have been wrong during all this time... I left the headphone wire connected to the controller when I was done playing, so I could only disconnect my headphones and go (turning everything off).
I know the problem is on the controller, because I tried different headphones and they were fine.
I set up different configurations on the controller and sound and nothing.
I tried my Beats headphones (wired) on a different device and the cable is fine.
So, assuming that there is something wrong with the controller, what can I do to fix this?